Please read these Terms & Conditions carefully before using the 36jll platform. By registering an account or accessing any part of the 36jll website, you agree to be bound by these terms.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
Important points every 36jll member should know before playing
You must be at least 21 years of age to register and use 36jll Casino. This is a strict requirement under Philippine gaming regulations. Underage gambling is prohibited and any account found to be in violation will be immediately closed.
Each player is permitted to hold only one active 36jll account. Duplicate accounts are strictly prohibited and may result in the forfeiture of all balances and bonuses associated with the duplicate accounts.
All bonuses and promotions offered by 36jll are subject to specific wagering requirements and terms. Bonuses cannot be withdrawn until the applicable wagering requirements have been met in full.
You are solely responsible for maintaining the confidentiality of your 36jll login credentials. 36jll will not be liable for any losses resulting from unauthorized access to your account due to your failure to keep your credentials secure.
Withdrawals from your 36jll account are subject to identity verification. 36jll reserves the right to request supporting documents before processing any withdrawal to comply with anti-money laundering obligations.
36jll is committed to responsible gaming. Players who believe they may have a gambling problem are encouraged to use the self-exclusion tools available in their account settings or contact the 36jll support team for assistance.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," "you") and 36jll Casino ("36jll," "we," "us," "our") governing your access to and use of the 36jll website, mobile platform, and all associated services (collectively, the "Platform").
By accessing the 36jll Platform, creating an account, making a deposit, or participating in any game or promotion offered by 36jll, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must immediately cease using the 36jll Platform.
Important: These Terms should be read in conjunction with the 36jll Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference and form part of the overall agreement between you and 36jll.
36jll reserves the right to amend, update, or replace these Terms at any time. Continued use of the Platform following the publication of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
To register and use the 36jll Platform, you must satisfy all of the following eligibility requirements at all times:
36jll reserves the right to request proof of age and identity at any time. If you are found to be ineligible, 36jll may immediately suspend or close your account and void any winnings accrued during the period of ineligibility.
To access the full range of 36jll services, you must register a player account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and Philippine mobile number. You agree to update this information promptly if it changes.
Each individual is permitted to hold only one active account on the 36jll Platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, payment methods, or devices — is strictly prohibited. 36jll employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, 36jll reserves the right to close all associated accounts and forfeit any balances or bonuses therein.
You are solely responsible for maintaining the confidentiality of your 36jll login credentials, including your username and password. You must not share your login details with any third party. You agree to notify 36jll immediately if you suspect any unauthorized access to your account. 36jll will not be liable for any losses arising from unauthorized account access where you have failed to take reasonable steps to protect your credentials.
36jll is required to verify the identity of its players in compliance with applicable anti-money laundering (AML) and know-your-customer (KYC) regulations. You may be required to submit copies of a valid government-issued Philippine ID, proof of address, and proof of payment method ownership. Failure to provide requested documentation within a reasonable timeframe may result in account suspension and the withholding of pending withdrawals.
36jll accepts deposits via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods as listed on the Platform from time to time. The minimum deposit amount is ₱100. Deposits are credited to your 36jll account balance upon successful processing by the relevant payment provider. 36jll does not accept deposits from third-party payment sources — all deposits must originate from a payment method registered in your own name.
Withdrawal requests are subject to identity verification and may be subject to a review period. 36jll aims to process approved GCash and PayMaya withdrawals within five (5) minutes of approval. Bank transfer withdrawals may take one (1) to three (3) business days depending on the receiving institution. The minimum withdrawal amount is ₱200. 36jll reserves the right to impose withdrawal limits and to request additional documentation before processing any withdrawal.
All transactions on the 36jll Platform are conducted in Philippine Peso (PHP / ₱) unless otherwise specified. 36jll is not responsible for any currency conversion fees or exchange rate differences applied by your payment provider.
Note: 36jll does not charge fees on standard deposits or withdrawals. However, your payment provider may apply their own transaction fees. Please check with your bank or e-wallet provider for applicable charges.
Player funds held in 36jll accounts are maintained separately from 36jll's operational funds. This segregation is designed to protect player balances in the event of financial difficulty affecting 36jll's operations.
36jll offers various bonuses and promotions to eligible players, including welcome bonuses, reload bonuses, cashback offers, free spins, and loyalty rewards. All bonuses are subject to the specific terms and conditions published alongside each promotion. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms shall prevail.
Bonus funds credited to your 36jll account are subject to wagering requirements before they may be withdrawn. The applicable wagering multiplier will be stated clearly in the relevant promotion's terms. Until wagering requirements are met, bonus funds and any winnings derived from bonus funds cannot be withdrawn. 36jll reserves the right to void bonus winnings where it determines that a player has attempted to exploit or abuse a promotion.
Bonuses are available to eligible players only. 36jll reserves the right to exclude any player from a promotion at its sole discretion, including where there is evidence of bonus abuse, collusion, or use of prohibited software. Only one bonus may be active at a time unless otherwise stated in the promotion terms.
Bonus funds and free spins that are not used within the validity period specified in the relevant promotion terms will expire and be removed from your account without notice. 36jll is not obligated to provide advance notice of bonus expiry.
All games available on the 36jll Platform are governed by individual game rules published within each game interface. By participating in any game, you agree to be bound by the applicable game rules. In the event of a discrepancy between the game display and the 36jll server records, the server records shall be deemed authoritative.
All games on the 36jll Platform use certified Random Number Generator (RNG) technology that has been independently tested and audited to ensure fair and unpredictable outcomes. Live dealer games are streamed from licensed studios with professional dealers operating under strict procedural controls.
Malfunction Policy: In the event of a game malfunction, system error, or communication failure, 36jll reserves the right to void affected bets and refund the applicable stakes to the player's account. 36jll will not be liable for any losses arising from game malfunctions beyond the refund of the original stake.
The following conduct is strictly prohibited on the 36jll Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
All content on the 36jll Platform, including but not limited to text, graphics, logos, game assets, software, audio, video, and the overall design and layout of the Platform, is the property of 36jll or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the 36jll Platform without the prior written consent of 36jll.
To the maximum extent permitted by applicable law, 36jll shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
36jll's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 36jll account in the thirty (30) days immediately preceding the event giving rise to the claim.
The Platform is provided on an "as is" and "as available" basis. 36jll makes no warranties, express or implied, regarding the Platform's availability, accuracy, reliability, or fitness for a particular purpose. 36jll does not guarantee uninterrupted or error-free access to the Platform.
36jll collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the 36jll Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
36jll implements industry-standard security measures, including 256-bit SSL encryption, to protect your personal and financial data. However, no method of electronic transmission or storage is completely secure, and 36jll cannot guarantee absolute data security.
36jll is committed to promoting responsible gaming practices. The Platform provides a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time limits, and self-exclusion options. These tools are accessible through your account settings.
If you believe that your gambling has become problematic, we strongly encourage you to make use of the self-exclusion facility available on the 36jll Platform. Self-exclusion requests are processed promptly and will prevent you from accessing your account for the duration you specify.
Age Restriction: 36jll strictly enforces the 21+ age requirement. If you are aware of a minor attempting to access the Platform, please contact our support team immediately at [email protected].
For more information on responsible gaming resources and support services available in the Philippines, please visit our dedicated Responsible Gaming page.
36jll reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
Upon account closure, any verified real-money balance remaining in your account (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to completion of any outstanding verification requirements.
You may close your 36jll account at any time by contacting the support team. Account closure requests will be processed within five (5) business days.
36jll reserves the right to amend, update, or replace these Terms at any time. Where changes are material, 36jll will endeavour to provide reasonable advance notice via email or a prominent notice on the Platform. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree to any amended Terms, you must cease using the Platform and may request account closure in accordance with Section 12 above.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms or your use of the 36jll Platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
Before initiating any formal legal proceedings, you agree to first contact 36jll's support team to attempt to resolve the dispute informally. 36jll will endeavour to respond to all formal complaints within ten (10) business days.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the 36jll support team:
Our support team includes Filipino-speaking agents available around the clock to assist players from Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines.
Now that you've reviewed our Terms & Conditions, you're ready to enjoy everything 36jll Casino has to offer — slots, live casino, sports betting, sabong, bingo, and more.
Must be 21 years or older. Please gamble responsibly. 36jll is for entertainment purposes only.